Introducing Our New HR Services Partner: A Conversation with Emma Sheppard, Director of PS Human Resources Ltd

At SML, we know that strong people strategies are the foundation of successful, sustainable businesses. We’re excited to announce our new partnership with PS Human Resources Ltd (PSHR) — a values-aligned HR consultancy — to offer our clients bespoke HR services tailored to the challenges and realities of today’s workplace.

To mark the beginning of this collaboration, we sat down with Emma Sheppard, Director at PSHR, to learn more about her approach, the most pressing HR issues facing employers today, and why working with the right HR partner can be a game-changer for growing businesses.

With a reputation for pragmatic, people-first solutions and a deep understanding of the needs of small and medium-sized enterprises, Emma brings a wealth of insight to the conversation.

Why does it make sense for PSHR to partner with SML?

PSHR and SML have a shared identity as female-owned and -led businesses, both offering talent and HR solutions to a diverse range of clients, making our partnership a strong, values-driven fit.

What are the most pressing HR challenges employers face today? How can working with an HR partner help address and resolve these?

At the moment, many employers are grappling with a range of HR challenges. These include managing complex employee relations, navigating frequent legislative updates, and addressing the growing demand for flexible working arrangements. There’s also increasing pressure to build meaningful strategies around Equality, Diversity and Inclusion and employee wellbeing — both of which are now rightly seen as business essentials, not just ‘nice to haves’.

Finding the right people, keeping them engaged, and supporting them to perform at their best is a constant balancing act for many small and medium-sized businesses.

How does PSHR approach HR differently from traditional firms?

At PSHR, our approach is refreshingly different. We pride ourselves on being commercial, responsive, and people focused. Unlike many traditional firms, we don’t take a one-size-fits-all approach. We get to know your business, your challenges, and your culture — and then we tailor our support to suit your needs.  We act as genuine HR partners, not just policy writers. Our advice is pragmatic, not overly legalistic or theoretical, and we focus on finding workable solutions that align with your business goals. We also bring a personal, collaborative approach — we’re here when you need us, and we care about helping your business and your people thrive.

How can strategic HR support help small and growing businesses scale sustainably and professionally?

Strategic HR support can make a huge difference to a growing business. As you scale, your people infrastructure needs to evolve too — and without the right HR foundations in place, issues can quickly emerge.  By working with PSHR, small businesses can establish robust, forward-thinking people practices from an early stage. We help you retain the right talent, build a strong team culture, set clear performance expectations, and stay compliant with employment law. All of this helps to reduce risk, protect your reputation, and create an environment where people feel valued and supported.

We’re proud to be partnering with PS Human Resources Ltd to offer our clients trusted, strategic HR support. If you’re facing HR challenges or simply want to build a stronger people strategy for your business, we’d be happy to help.

Click here to learn more about PS Human Resources services. 
To be connected with Emma or to discuss your HR needs, get in touch with us at info@sophiemacpherson.com.